LGMG Europe has forged a strategic alliance with SmartEquip, a leading provider of parts procurement solutions.
The collaboration with SmartEquip introduces a crucial development in streamlining parts procurement processes for fleet owners in Europe. SmartEquip's innovative system provides a single online platform for fleet owners to seamlessly identify and order parts from collaborating manufacturers, now also including LGMG.
By embracing the SmartEquip solution, LGMG Europe provides its clients with enhanced service, optimising fleet management, and operations. Wim de Jong, Operations Director at LGMG Europe, emphasises: "This partnership underscores our unwavering commitment to prioritising our customers and business partners."
Through the implementation of the SmartEquip platform, LGMG Europe unlocks real-time, equipment-specific service support and has begun to receive electronic orders for spare parts and other items. This integration promises improved service technician time savings, streamlined spare parts procurement processes, and increased equipment uptime for LGMG’s clients. The platform connects LGMG Europe directly with the parts and service workflow of its customers, providing benefits to both sides.
This translates into a further increase in machine availability for owners of LGMG aerial work platforms and telehandlers, thanks to significantly reduced maintenance and repair times.“SmartEquip’s platform perfectly aligns with LGMG’s ongoing digital transformation initiatives. Its comprehensive approach to spare parts procurement, digital support for service technicians, and the reduction of equipment downtimes present significant opportunities to enhance efficiency across the entire machine life cycle,” says Wim de Jong.
Wim de Jong, Operations Director at LGMG Europe
In addition to its implementation in Europe, SmartEquip has also been successfully introduced by LGMG in North America, further expanding its global reach in streamlining parts procurement.
