Lovol Heavy Industry's ‘Service for thousands of miles’ activity went deep into Mali and Cameroon in Africa, practicing the core value of "WE AIM AT CUSTOMERS’SATISFACTION" with practical actions, and provided comprehensive after-sales service and technical support for the local customers through on-site visits and face-to-face exchanges. Through field visits and face-to-face exchanges, the company provided comprehensive after-sales service and technical support to local customers. This not only reflects Lovol Heavy Industry's deep care for global customers, but also further consolidates our position in the African market.
Africa, as one of the key markets of Lovol Heavy Industry, our excavator and loader equipment has entered many countries and regions in Africa one after another, with cumulative sales of hundreds of units, which are widely praised by customers. With the wide application of the equipment, after-sales service and technical support are particularly important. For this reason, Lovol Heavy Industry has launched the ‘Service for thousands of miles’ activity in Africa, which goes deep into various mining areas and construction sites to provide customers with one-stop services, such as product maintenance and system upgrades.
The service personnel of Lovol Heavy Industry not only solved various problems encountered in the use of the equipment for the customers, but also conducted detailed equipment operation training for the customers to ensure that the customers can master the use of the equipment. At the same time, the service team also actively collects customer feedback and suggestions, providing valuable reference for the company's product and service improvement.
The successful holding of this event not only enhanced the brand influence of Lovol Heavy Industry in the African market, but also further deepened the cooperation and friendship with local customers. In the future, we will continue to provide global customers with more high-quality and efficient products and services.
